Testimonials

We rafted with Big Bear for the second year on the Upper Pigeon River. Everything went smoothly from the booking process to the rafting experience. Our guide this year, Taylor, was awesome!!! We had 3 kids in our group ranging in age from 8 – 14 that all had a blast. This is a top notch company that I would definitely recommend to everyone.

This place was amazing! I was a little nervous for my first experience White Water Rafting, but they had an amazing attitude that made it easy to relax and have fun. The guides were plentiful, clearly knowledgeable, and the perfect blend of talkative and commanding on the raft! It was so fun that the two hours felt like 5 minutes. I would 100% recommend this place to anybody—they clearly care about offering the best to their customers. Ask for Montana as your guide. She was an absolute blast, and made it plenty of fun giving us some spins and exciting moments! I’ll be back!

Great Whitewater Rafting for the whole family! Our guide Cameron was everything you would want–Personable, Funny, and Knowledgeable about the river and keeping us all safe! Made sure everyone from the adults to kids were having a GREAT time on the Upper Rafting Tour. GREAT customer service…realized I had lost my wallet…was able to get a hold of the office manager after hours and they checked the property! Would recommend Big Bear Rafting to anyone!

We had a great experience here! There are so many rafting companies to choose from and I’m glad we chose Big Bear! We will definitely go again, and with this company! Ask for Christian as your tour guide; he was wonderful! Safe and so much fun. They all have a great sense of humor and make the entire trip exciting!!

What a great experience! Everyone should request Rich as their guide. I was a little nervous at first but he made it so comfortable. We did the lower class, being our first time, but would definitely increase the levels due to him building that confidence in us. Great work! Love Big Bear!

Start to finish an excellent experience! Gracie was our guide and she was fantastic! She communicated clearly, kept it relaxed when appropriate and has a great down river eye…..so we were always positioned well, enjoying rapids and avoiding obstacles. I would raft with Big Bear again, everytime I get the chance!

We took the Upper Pigeon and it was a blast!!! If you are comfortable in water and have no physical limitations take the Upper Pigeon! It was great for my husband and I and 2 boys (9 & 11) who had never rafted before!

Thank you for making this something we will do again and again as a family!

Our family of 5 went on the Upper Pigeon white water rafting trip and it was amazing! Our kids range from 18-12 and each one of them had a blast! Our guide Billy was great and kept us informed about safety concerns as well as interesting info about the river. There were some parts that really got your adrenaline pumping but enough calm parts in between to keep you sane. Big Bear is the best outfit on the river!

Big Bear rafting was incredible. Mitch (our guide) let my 9 year old help with the “captains seat” in calm water. He was so great with kids! The only company that will let you “surf” in the rapids..kids LOVED it! And he guided us down perfectly to “hit” every rapid at the best time!! We have been several places, will go back to them!!

Our second time with Big Bear White Water Rafting, and both times were absolutely phenomenal! We had Andrew took us out two years ago, and we requested him this time. He wasn’t available, but Mitch was just as great (maybe better?). Both of them were friendly, knowledgeable, informative, skillful, and totally fun!

We love coming to the Smokies, and we’ll be back many times. I honestly expect us to go with Big Bear White Water Rafting every chance we get. Other companies are cheaper, but with these guys, we’ve gotten to “surf” the rapids, take our time along the river, and swim for a short while. I haven’t seen other companies allow that. Those seem to push customers through to get more people and money. I really love the chill, skillful tour guides Big Bear employs.

We’ll have a ton of pictures to add soon, too. They let us use our go pro on one of their helmets.

GREAT experience with Big Bear Rafting! Our family of 5 went with Taylor down the lower today and we highly recommend asking for her as your guide. We will definitely be back for a trip down the upper and will always book with Big Bear. Great job guys, thank you for the memories 🙂